Refund Policy

🔄 Return & Refund Policy

At SharpStart, your satisfaction is our top priority. If you're not completely happy with your order, we’re here to help — with a fair and simple return process.

📦 Return Eligibility

You may request a return or refund within 14 days of receiving your item. To be eligible, your item must be:

  • Unused and in its original condition

  • In the original packaging

  • Returned with proof of purchase (order number or confirmation email)

⚠️ Please contact us before sending any item back — unauthorized returns will not be accepted.

🚚 Non-Returnable Items

For hygiene and safety reasons, some items (e.g. wearables, opened tech accessories) may not be eligible for return unless defective.

💸 Refunds

Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

🛠️ Damaged or Faulty Items

If your product arrives damaged, defective, or not as described, contact us within 7 days of delivery. We’ll offer a replacement or a full refund — no hassle.

📦 Return Shipping

Customers are responsible for return shipping costs unless the product is defective or we sent the wrong item.

🌍 Note for International Customers

Because we ship worldwide, return processing may take longer depending on your location.

To start a return, please contact our support team at [your email/contact form].

SharpStart — smart service, smart solutions.